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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Frederico Gontijo

August 21, 2025

5  out of  5
rating by Frederico Gontijo
"State Farm is my insurance company for many years and the customer care is just something that you do not find everywhere. I am very satisfied with how I deal with the company and the responses from the people that attend me."
We responded:
"Frederico, thank you for your kind words and for being a loyal customer for many years. I'm glad to know that our customer care has consistently met your expectations. It's wonderful to hear that our team has been responsive and helpful in your interactions. We're here to assist with any further insurance needs or questions you may have. - Bryan Fifer - State Farm Insurance Agent, Winter Garden, FL"
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John Connelly

August 19, 2025

5  out of  5
rating by John Connelly
"Bryan’s agency is great. Wonderful team that is solution oriented. I highly recommend you give a call if you are evaluating options. You will be impressed."
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Jenn Peltz

August 19, 2025

5  out of  5
rating by Jenn Peltz
"Paul was very friendly and patient in helping me figure out the best policy for our family."
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Erik D

August 12, 2025

5  out of  5
rating by Erik D
"Thanks Paul and Bryan for always providing fast, quality service to our family. Capt. Lee Depontes"
We responded:
"Thank you for sharing your experience with our office! Our team always strives to provide quality service."
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Bethany Wu

August 11, 2025

5  out of  5
rating by Bethany Wu
"Paul answered in detail all our policy questions and made great suggestions for us."
We responded:
"Thank you, Bethany, for the review! We are glad Paul was able to assist you with your questions."
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Jeff Werrmann

August 7, 2025

5  out of  5
rating by Jeff Werrmann
"The service was friendly and informative. The cost was reasonable and the office staff are efficient and helpful. Everything I was looking for in an insurance agent."
We responded:
"Thank you Jeff! We appreciate you trusting us to help with your insurance needs. "
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Jeonggyu An

August 4, 2025

1  out of  5
rating by Jeonggyu An
"I originally had good review but they will trick you with costs and raise the cost and not pay anything they were supposed to"
We responded:
"Thank you for your feedback. I'm sorry to hear about your frustration. I also understand how unexpected costs can be upsetting. We always aim to be transparent and provide clear information about our coverage and limits. Please know that we genuinely care about your experience and are here to support you with any further questions or concerns you may have."
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Hector Verano

July 30, 2025

5  out of  5
rating by Hector Verano
"I am very happy with this agency. I had a phone appointment with Paul to go over my policies and he was amazing at answering my questions and letting me know how I can save money. Their customer service is wonderful and I recommend them to everyone."
We responded:
"Thank you for sharing your experience, Hector! We're delighted to hear that Paul was able to answer your questions thoroughly and help you find ways to save money. Providing excellent customer service is our priority, and we truly appreciate your recommendation. We're here whenever you need us! - Bryan Fifer - State Farm Insurance Agent, Winter Garden, FL "
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Wanda Sanchez

July 30, 2025

5  out of  5
rating by Wanda Sanchez
"Excellent service. thank you Paul. Fast and detailed response, and speedy delivery. Excellent work and I’m very pleased with the outcome. Highly recommend."
We responded:
"Thank you, Wanda, for your fantastic review! We're happy to hear that Paul delivered prompt, thorough service and that you’re very satisfied with the results. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Vipul Patel

July 29, 2025

5  out of  5
rating by Vipul Patel
"The rep: Paul was very thorough and professional in reviewing my policies. Highly recommend him and State Farm."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Paul provided thorough and professional service while reviewing your policies. We appreciate your recommendation and are here to assist you anytime!"
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Michelle Ellis

July 29, 2025

5  out of  5
rating by Michelle Ellis
"I've been with Bryan Fifer State Farm for several years, and they’ve taken great care of my home and auto insurance needs. From everyday questions to navigating a hail storm and unexpected water damage, their team has always been responsive, supportive, and genuinely caring. I’ve recommended them to my mom and several friends because they truly treat you like family. Always positive, always quick to help—couldn’t ask for a better insurance team!"
We responded:
"Hi Michelle! Thank you so much for your wonderful review and continued trust in Bryan Fifer State Farm! We're honored to have been there for you through everyday questions and challenging situations like the hail storm and water damage. Treating our customers like family is at the heart of what we do, and your recommendation means the world to us. We’re always here to provide the support and care you deserve. Thanks again for your kind words! - Bryan Fifer - State Farm Insurance Agent, Winter Garden, FL "
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sugandha Gautam

July 25, 2025

5  out of  5
rating by sugandha Gautam
"Paul was great with everything."
We responded:
"Hi Sugandha! Thank you for the review and the feedback. Paul is indeed a valuable member of our team, and I'm glad he could assist you with your policies."
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JODIANN

July 25, 2025

5  out of  5
rating by JODIANN
"Everyone is so knowledgeable and kind. 100 percent would recommend. Great Service!"
We responded:
"Thank you for the wonderful review! Brandon is a fantastic asset to our team, and we’re happy to hear he was able to help you with your insurance needs."
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Carla Calderón Cancio

July 25, 2025

5  out of  5
rating by Carla Calderón Cancio
"Great service from Paul! Always available quickly to respond my questions. I can call or text and I know he will respond and address my concerns."
We responded:
"Hi Carla! Thank you so much for your kind words! We love to hear how Paul has been responsive and helpful in addressing your questions and concerns. Providing great service is our top priority, and we'll be sure to share your feedback with him. If you ever need anything else, don’t hesitate to reach out! - Bryan Fifer - State Farm Insurance Agent, Winter Garden, FL "
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Joe Ward

July 24, 2025

5  out of  5
rating by Joe Ward
"Very informative and answered all my question."
We responded:
"Thank you for your feedback! We're glad to hear you found the information helpful and that all your questions were answered. If you need any further assistance, please don't hesitate to reach out!"
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G Money

July 24, 2025

5  out of  5
rating by G Money
"Paul, my agent was very knowledgeable and explained everything in detail about my policy!"
We responded:
"Thank you! We appreciate you taking the time to let us know about your experience with our Paul and our local agency. "
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Fernanda Berretta

July 24, 2025

5  out of  5
rating by Fernanda Berretta
"I’ve been working with Paul at State Farm for several years, and he has always provided outstanding service. He’s professional, knowledgeable, and truly cares about his clients. Paul is always quick to respond and goes above and beyond to ensure everything runs smoothly. I highly recommend him and State Farm - Brian Fifer for anyone looking for a reliable and trustworthy insurance agent and company."
We responded:
"Thank you for your review! We are so excited to have you as a new customer!"
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Ashley Jones

July 22, 2025

5  out of  5
rating by Ashley Jones
"The experience working with Paul at Bryan Fifer State Farm was excellent! He was very knowledgeable and helped my spouse and I with combining our policy. I’d highly recommend this team!"
We responded:
"Thank you, Ashley, for your kind words! We're delighted to hear that Paul provided excellent service and helped you and your spouse successfully combine your policies. Your recommendation means a lot to us! If you ever need anything else, please don't hesitate to reach out. We're here to help! - Bryan Fifer - State Farm Insurance Agent, Winter Garden, FL "
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Mindy Parris

July 22, 2025

5  out of  5
rating by Mindy Parris
"I had a great experience talking with Paul about insurance coverage. He was very informative and helpful. I would highly recommend this State Farm office."
We responded:
"Mindy, we are thrilled to hear about your positive experience with Paul at our office. Providing informative and helpful service is our top priority, and we are grateful for your recommendation. Thank you for choosing us to assist with your insurance coverage needs. - Bryan Fifer - State Farm Insurance Agent, Winter Garden, FL"
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Greg Holencsak

July 18, 2025

5  out of  5
rating by Greg Holencsak
"Thank you for taking the time to contact me and offering a call or in office meeting to schedule a review of my upcoming policy renewal, going over coverages and discussing bundle coverages. I have had car insurance since I was 17 years old and no company or agency has ever offered me this type of service. Its very much appreciated. Best news of all is you guys saved me money on my renewal. Hoping to get a great quote on the homeowners insurance to save more money."
We responded:
"Thank you so much for your kind words, Greg! We're so happy to hear that our personalized service made such a positive impact and that we were able to save you money on your renewal. It's our goal to provide every customer with attentive, tailored support, and your feedback truly means a lot to us. Please don't hesitate to reach out if you have any questions or need further assistance!"
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Jennifer Weaver

July 15, 2025

5  out of  5
rating by Jennifer Weaver
"I put in the details of adding another vehicle to our current policy Via the App. Within 10 minutes I received a call from Paul. He asked a few questions of the kind of coverage I was looking for, and within 15 minutes everything was complete. Received the document sign, binder, ID card via email within our car and got everything taken care of promptly. Paul was quick, efficient , friendly and answered my questions with ease. Highly recommend him and this State Farm office."
We responded:
"Thank you so much for your kind words and for sharing your experience, Jennifer! We love to hear that Paul provided you with quick, efficient, and friendly service, making the process smooth and easy. We appreciate your recommendation and look forward to continuing to serve you and your family’s insurance needs. If you ever need anything else, don’t hesitate to reach out!"
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José Truffa

July 11, 2025

5  out of  5
rating by José Truffa
"Bryan’s office provides an outstanding quality of service. I have recommended them multiple times and would always do. They called me multiple times before a hurricane hit Florida to make sure I felt ready for the storm. They looked for opportunities to lower my insurance, and the proactively follow up to make sure I have best fit coverage. I really enjoy working w them as our Insurance Agent"
We responded:
"Thank you so much for your thoughtful review, Jose! We're very happy to hear that you are satisfied with the service from our team here at Bryan Fifer State Farm. It's great to know that you feel confident in your coverage and appreciate our proactive approach. We truly value your recommendations and look forward to continuing to serve as your trusted insurance agent! - Bryan Fifer - State Farm Insurance Agent, Winter Garden, FL "
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Bob Tuffin

July 11, 2025

5  out of  5
rating by Bob Tuffin
"Great experience with Paul at this office, very helpful & took the time to ensure I fully understood my policy"
We responded:
"Thank you, Bob, for sharing your great experience and providing a 5 star review! We're happy to hear that Paul was helpful and took the time to make sure you fully understood your policy. Providing clear and attentive service is very important to us. If you ever have any questions or need assistance in the future, feel free to reach out. - Bryan Fifer - State Farm Insurance Agent, Winter Garden, FL "
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Jana Weaver

July 10, 2025

5  out of  5
rating by Jana Weaver
"Paul was incredibly helpful. He answered all my questions with patience and great attitude. He was just very intentional when explaining things to me. Super happy with the service!"
We responded:
"Thank you for your wonderful feedback, Jana! We're so glad to hear that Paul was patient, attentive, and intentional in answering your questions. Providing excellent service is our priority, and your happiness means a lot to us. We appreciate your support!"
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Rodrigo Napoli

July 10, 2025

5  out of  5
rating by Rodrigo Napoli
"I had an excellent experience during all the process of a new insurance. Paul was extremely careful with all details and information, and at the same time kind and agile. I strongly recommend this agent! Thanks for all attention."
We responded:
"Hi, Rodrigo! Thank you for the shoutout for James! He is a vital part of the team and we appreciate how much he cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"